Privacy Policy

1. Who We Are

Signature Africa Safaris Ltd is a luxury travel company headquartered at Metroplex Mall, Plot 2112, Kiwatule, Kampala, Uganda. We design bespoke safari and travel experiences across Africa.

For privacy matters, contact us at info@signature-africa.com.

2. Personal Data We Collect

We collect personal data you provide directly when you:

• Submit an enquiry form (name, email address, phone number, travel preferences, message)
• Subscribe to our newsletter (email address)
• Contact us by phone, email, or WhatsApp

We do not use tracking cookies or analytics tools that collect personal data without your knowledge.

3. How We Use Your Data

We use your personal data to:

• Respond to your travel enquiries and plan your journey
• Send our newsletter if you have subscribed (you may unsubscribe at any time)
• Communicate important updates about your booking

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

If you are located in the European Economic Area (EEA) or United Kingdom, we process your data on the following legal bases:

• Legitimate interests — responding to enquiries and planning travel on your behalf
• Consent — newsletter subscription (you may withdraw at any time)
• Contract — fulfilling your travel booking

5. Data Retention

We retain enquiry and booking data for up to 7 years to meet legal and accounting obligations. Newsletter subscriber data is retained until you unsubscribe. You may request deletion at any time by emailing us.

6. International Data Transfers

Our servers and team operate from Uganda. If you are based in the EEA/UK, your data is transferred internationally. We apply appropriate safeguards consistent with applicable data protection law.

7. Your Rights

You have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise any of these rights, contact us at info@signature-africa.com.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. All data transmission with our API is encrypted over HTTPS.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via the website. Continued use of our services after such changes constitutes acceptance.

10. Contact

Questions about this policy? Write to us at: